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Ruah Tech Solutions

Privacy Policy

Ruah Tech Solutions is an international product company, specializing in building future-ready solutions for the present.

Last Updated: 15th July 2025

Welcome to Ruah Tech Solutions! We specialize in cutting-edge services across Artificial Intelligence, Web 3.0 & Blockchain, Metaverse & AR/VR, Quantum Computing, Cyber Security, Mobile, and Web Applications.

This Privacy Policy explains how Ruah Tech Solutions (“we”, “us”, or “our”) collects, uses, discloses, and protects your information when you use our website, services, and products. By using our services, you agree to the collection and use of information in accordance with this policy.

  1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Information: This includes information that can identify you directly or indirectly. We may collect your name, email address, phone number, company name, job title, billing address, and payment information when you inquire about our services, engage in a project with us, or make a payment.
  • Project-Specific Data: Depending on the service, we may collect data relevant to your project. The below list is not exhaustive but mentioned as an example for reference:
    • AI/Machine Learning: Data you provide for model training, analysis, or application development.
    • Web 3.0 & Blockchain: Wallet addresses, transaction data (when relevant to service provision), or smart contract details.
    • Metaverse & AR/VR: User interaction data within virtual environments, spatial data (if necessary for AR applications).
    • Cyber Security: Network data, system logs, or incident details (as provided by you for security assessments or solutions).
  • Usage Data: We automatically collect information about how you access and use our services. This may include your IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring URLs. This helps us understand user behavior and improve our offerings.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  1. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining Services: To operate, deliver, and maintain the functionality of our website and the services you request (e.g., developing your AI solution, blockchain application, or AR/VR experience).
  • Communication: To communicate with you, respond to your inquiries, provide customer support, send important notices, and deliver updates regarding your projects or our services.
  • Personalization: To tailor our services and content to your preferences and needs, enhancing your experience with us.
  • Improvement and Development: To analyze usage patterns, identify trends, debug issues, and improve the quality, functionality, and security of our existing services and develop new ones.
  • Billing and Payments: To process transactions, manage billing, and collect fees for services rendered.
  • Compliance and Legal: To comply with legal obligations, enforce our Terms and Conditions, and protect our rights, privacy, safety, or property, and that of our users or the public.
  • Marketing: To send you promotional materials or information about new services, features, or offers that may be of interest to you.
  1. Disclosure of Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information when you give us explicit permission to do so.
  • Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, data hosting, analytics, marketing, and customer support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Transfers: If Ruah Tech Solutions is involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). This includes complying with legal obligations, protecting and defending the rights or property of Ruah Tech Solutions, preventing or investigating possible wrongdoing in connection with the Service, protecting the personal safety of users of the Service or the public, and protecting against legal liability.
  • Project-Specific Sharing: Depending on the nature of your project (e.g., integrating with third-party APIs, using specific blockchain networks), certain project-related data may be shared with those third parties as necessary to deliver the service, in line with their respective privacy policies and terms.
  1. Data Security

The security of your data is paramount to us. We implement industry-standard technical and organizational measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

  1. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we no longer need to process your personal information, we will either delete or anonymize it.

  1. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Information:

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us. We will respond to your request within a reasonable timeframe.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will update the changes by posting the new Privacy Policy on our websites and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.